Staff training
Your front-line team is the mirror of your company — they are the ones who communicate the image of your business.
The language of tourism is English
Ephata is the international tourism English certification that solves exactly that.
We don’t talk classroom theory — we talk the real English you use in day-to-day work: welcome, serve and delight.
If you don’t achieve certification, you get all your money back!
*completing just 80% of the training
Increase customer satisfaction and your company's reputation
Your front-line team is the mirror of your company — they are the ones who communicate the image of your business.
Exponential leaps in efficiency at low cost grow results for the restaurant, the hotel and any company that operates with foreign clients.
Cultural intelligence, diplomacy and service excellence in everything we do.
Auditable certificates that add value to companies and protect the reputation of those who invest in human capital.
Ephata solutions
01 — TRAINING
A digital programme preparing tourism professionals for basic customer-service English certification, designed around the real rhythm of hospitality.
02 — CREDENTIAL
The official Ephata credential for companies able to demonstrate excellence in the English service delivered by their teams.
The team
Technology - Experience - Technical knowledge - Credibility
Project manager
Safety Engineering graduate and postgraduate in Administration, with 35 years leading teams.
Pedagogical consultant
Degree in Languages from the Federal University of Rio de Janeiro, with 20 years of experience in public and private education.
Technology
IT student at Escola Digital in Lisbon and Artificial Intelligence Implementation Analyst.
Technology
Senior programmer, 25 years creating and implementing IT solutions.
The Ephata commitment
Office: Pärnu mnt 105, Tallinn, 11312, Estonia (in constrution)
MR:Torre de Monsanto Rua Afonso Praça, 30, Lisbon, 1495-061
MR:60 St Martins Lane, London
ephata.uk